i Totally agreed the Bad and the worst service for Chan Furniture!! I never never experience kind of service like them! asked them to deliver the things which is the time is convinient to us.. he never told us he cant make it. we keep waiting and waiting , when i called and asked he push all the things to the driver, said he cant do anything bcos his driver last delivery is on 5pm! and told me tht our time is not convinient to them! if they cant deliver late, please tell earlier! The salesman also shouting at me in the phone! I admit i din talk nicely to him also, but is been a few days to ask them to deliver the product! no one follow up and the salesman GORDON keep push the responsibilities to others!! Tht Salesman also asked me :" you cancel the purchase lar.,no need so troublesome for us to arrange transport for you!!" for normal person, when you heard the guys talking like tht with you, sure you'll hot! when i shoot back him, he start SHOUTING there like crazy man and cancelled my call! Never buy in CHan Furniture! Remember always go to Casa Furniture and look for Lily! She is the best service i ever met~ even the deliveryman also got good service!