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Restaurant 5% Service Tax


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#1 lovu100

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Posted 28 July 2008 - 08:50 AM

Do you know July 1st 2008 onwards restaurant other than in hotels and sales exceeding RM3Million per year are not supposed to charge us 5% tax?

I'm a frequent OldTown customer but they are still charging the 5%.
I doubt they can get 3million sales a year lo.

Where to complain har? anyone knows ah?

#2 beautifulgown

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Posted 28 July 2008 - 08:55 AM

How about pizza hut?
Last saturday went to pizza hut, kena charge 5% and 10% sad.gif I bet they even earn more ah!?!?!?!?

QUOTE (lovu100 @ Jul 28 2008, 08:50 AM) <{POST_SNAPBACK}>
Do you know July 1st 2008 onwards restaurant other than in hotels and sales exceeding RM3Million per year are not supposed to charge us 5% tax?

I'm a frequent OldTown customer but they are still charging the 5%.
I doubt they can get 3million sales a year lo.

Where to complain har? anyone knows ah?


#3 lovu100

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Posted 30 July 2008 - 02:33 PM

The government says restaurants so i guess pizza hut is in that category la.
But i'm not so sure about the sales of pizza hut. can they earn RM250,000/month for each outlet?
10% is service charge so no choice la. 5% is government tax. that shouldn't be there.
if they charge us customers and no need pay government then where u think the money going?
of course the owner's pocket lo. that i'm sure will become illegal liao!!!
if u think any restaurant should charge u that but they still do....i suggest never eat there again.


QUOTE (beautifulgown @ Jul 28 2008, 08:55 AM) <{POST_SNAPBACK}>
How about pizza hut?
Last saturday went to pizza hut, kena charge 5% and 10% sad.gif I bet they even earn more ah!?!?!?!?

QUOTE (lovu100 @ Jul 28 2008, 08:50 AM) <{POST_SNAPBACK}>
Do you know July 1st 2008 onwards restaurant other than in hotels and sales exceeding RM3Million per year are not supposed to charge us 5% tax?

I'm a frequent OldTown customer but they are still charging the 5%.
I doubt they can get 3million sales a year lo.

Where to complain har? anyone knows ah?



#4 shirey82

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Posted 03 September 2008 - 09:32 AM

Hi All,

All restaurants have to have the basic sales threshold of 3 millions, before charging the consumer (YOU) 5% government tax.
There are only 438 outlets are allowed to charge 5% government tax.
Be a smart consumer, you may report any related complaint at cd@customs.gov.my or kastam@customs.gov.my
For further information, please cross check at http://www.customs.gov.my (bit slow, be patience).

I had checked both Pizza Hut and Old Town have the license from government to collect 5% government tax.



#5 Beaveress

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Posted 02 October 2008 - 01:37 PM

QUOTE (shirey82 @ Sep 3 2008, 09:32 AM) <{POST_SNAPBACK}>
Hi All,

All restaurants have to have the basic sales threshold of 3 millions, before charging the consumer (YOU) 5% government tax.
There are only 438 outlets are allowed to charge 5% government tax.
Be a smart consumer, you may report any related complaint at cd@customs.gov.my or kastam@customs.gov.my
For further information, please cross check at http://www.customs.gov.my (bit slow, be patience).

I had checked both Pizza Hut and Old Town have the license from government to collect 5% government tax.


Hi people, thanks for the info above. I went to the link to check out, saw somebody posted a comment there, but no reply. It makes me wonder how effective is this so called asking the consumer to complain, but nobody take action. I do realize many restaurants are still charging the 5% government tax, but how do we know if they are qualified to charge? dry.gif

#6 erinepink

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Posted 26 June 2009 - 11:12 AM

I was in a cafe last week. They still the charge 5% government tax and upon enquiry, they says its because they are selling alchohol. The cashier says places that sells alchohol must charge 5% government tax.

How true is this?

It is only a small cafe with less than 10 tables serving western food.

#7 meiteoh

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Posted 26 June 2009 - 06:43 PM

If it's according to what's on the Customs website, they shouldn't charge 5% at all irrespective of whether they serve alcohol or not. Do check out this link: http://www.customs.g..... Restoran.jpg

I don't think a small cafe with 10 tables is making 3 million a year. Perhaps you can inform the Customs Dept regarding this.