lovu100 0 Report post Posted July 28, 2008 Do you know July 1st 2008 onwards restaurant other than in hotels and sales exceeding RM3Million per year are not supposed to charge us 5% tax?I'm a frequent OldTown customer but they are still charging the 5%. I doubt they can get 3million sales a year lo. Where to complain har? anyone knows ah? Quote Share this post Link to post Share on other sites
beautifulgown 0 Report post Posted July 28, 2008 How about pizza hut?Last saturday went to pizza hut, kena charge 5% and 10% :( I bet they even earn more ah!?!?!?!?Do you know July 1st 2008 onwards restaurant other than in hotels and sales exceeding RM3Million per year are not supposed to charge us 5% tax?I'm a frequent OldTown customer but they are still charging the 5%. I doubt they can get 3million sales a year lo. Where to complain har? anyone knows ah? Quote Share this post Link to post Share on other sites
lovu100 0 Report post Posted July 30, 2008 The government says restaurants so i guess pizza hut is in that category la.But i'm not so sure about the sales of pizza hut. can they earn RM250,000/month for each outlet?10% is service charge so no choice la. 5% is government tax. that shouldn't be there. if they charge us customers and no need pay government then where u think the money going?of course the owner's pocket lo. that i'm sure will become illegal liao!!!if u think any restaurant should charge u that but they still do....i suggest never eat there again.How about pizza hut?Last saturday went to pizza hut, kena charge 5% and 10% :( I bet they even earn more ah!?!?!?!?Do you know July 1st 2008 onwards restaurant other than in hotels and sales exceeding RM3Million per year are not supposed to charge us 5% tax?I'm a frequent OldTown customer but they are still charging the 5%. I doubt they can get 3million sales a year lo. Where to complain har? anyone knows ah? Quote Share this post Link to post Share on other sites
shirey82 0 Report post Posted September 3, 2008 Hi All,All restaurants have to have the basic sales threshold of 3 millions, before charging the consumer (YOU) 5% government tax.There are only 438 outlets are allowed to charge 5% government tax.Be a smart consumer, you may report any related complaint at cd@customs.gov.my or kastam@customs.gov.myFor further information, please cross check at http://www.customs.gov.my (bit slow, be patience).I had checked both Pizza Hut and Old Town have the license from government to collect 5% government tax. Quote Share this post Link to post Share on other sites
Beaveress 0 Report post Posted October 2, 2008 Hi All,All restaurants have to have the basic sales threshold of 3 millions, before charging the consumer (YOU) 5% government tax.There are only 438 outlets are allowed to charge 5% government tax.Be a smart consumer, you may report any related complaint at cd@customs.gov.my or kastam@customs.gov.myFor further information, please cross check at http://www.customs.gov.my (bit slow, be patience).I had checked both Pizza Hut and Old Town have the license from government to collect 5% government tax.Hi people, thanks for the info above. I went to the link to check out, saw somebody posted a comment there, but no reply. It makes me wonder how effective is this so called asking the consumer to complain, but nobody take action. I do realize many restaurants are still charging the 5% government tax, but how do we know if they are qualified to charge? <_< Quote Share this post Link to post Share on other sites
erinepink 0 Report post Posted June 26, 2009 I was in a cafe last week. They still the charge 5% government tax and upon enquiry, they says its because they are selling alchohol. The cashier says places that sells alchohol must charge 5% government tax.How true is this? It is only a small cafe with less than 10 tables serving western food. Quote Share this post Link to post Share on other sites
meiteoh 0 Report post Posted June 26, 2009 If it's according to what's on the Customs website, they shouldn't charge 5% at all irrespective of whether they serve alcohol or not. Do check out this link: http://www.customs.gov.my/documents/Bahagi...%20Restoran.jpgI don't think a small cafe with 10 tables is making 3 million a year. Perhaps you can inform the Customs Dept regarding this. Quote Share this post Link to post Share on other sites