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COMPLAINT- TOUCH WEDDING IN KUCHING, SARAWAK

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The Touch Wedding Studio In Kuching is suck, after the wedding photos, some of the soft copy of the photos cannot get back. They said is company policy and rules. If you are keep for the soft copy to upload to website or FB, better not go to The Touch Wedding Studio, you need pay for soft copy even.

~ Michael Lim

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The Touch Wedding Studio In Kuching is suck, after the wedding photos, some of the soft copy of the photos cannot get back. They said is company policy and rules. If you are keep for the soft copy to upload to website or FB, better not go to The Touch Wedding Studio, you need pay for soft copy even.

 

~ Michael Lim

I had a same experience jus only with this sucks TOUCH studio. Please beware of this to all the brides in kuching who might Wan to consider now, please do not get cheated by this bridal shop TOUCH studio as they will create a small problem in order for u to compensate them some amount. Some more the gown is very expensive for renting with not so good iron technique and not so good MUA technique. 

Apparently I rented 2 gown for my event, the lady by the name of Charine - the MUA, will NVR propose the latest make-up skill by using Airbrush or using ampule to keep ur make-up last long eventhou u already told them ur plan. My make-up only can last for 2 hours n melt like shit. Never mind. 

Upon when we collect the gown, no checking was done , the lady was said everything good can jus collect n go. Definitely if u hv a rating on FB 4.6 definitely ppl will trust what u get but yet they doesn't prove that.

My sister only notice upon when I wear the gown during the event but she thought is part of the design yet look so weird. That's y we not bordering.

When return the gown the MUA checked the gown, yet she take so long we was just wondering n she found a small patch something like burning on the gown area but NVR go through it. Bcus already put on n event gonna start that's y we r not bordering. So she asked us for a compensation of 200++ or else the whole gown yet NVR hv a sorry from their part that they NVR do their job well to check. N NVR show their sincerity and keep on saying is our fault NVR check. I think is the assistant manager Albee show a very impolite attitude when we are trying to explain. And she will keep on using "because of the company term and regulations" that's y they can't do that. Yet the Albee is a lady, I'll wonder how beautiful and prefer of her wedding since she treat the brides like that and so on to other workers in the studio.

Brides all wanna b the most beautiful women at their important moment, we forgive ur imperfect gown but not ur attitude and services.

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OMG! i just found this website after ive sign with touch wedding 2 month ago. Sighhh. I already paid dep for 2,400. I agree that they are really pushy n when i have some question to ask, they doesnt show much effort to layan. So mad at myself for to easily aggreeing to them. Im not sure to still continue to do ps with them or not because really dont like how they respond to question that i ask. Like, better stop now than losing more money. Please recommend me better way if u have some. Srsly dont know what to do at this point. 

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